Memphis refugee program under fire
By JACQUELINE MARINO
Special to the National Catholic Reporter Memphis,
Tenn.
The refugee resettlement program of Associated Catholic Charities
of Memphis has come under fire by a group of concerned Catholics who say the
agency places its beneficiaries in dangerous, substandard housing and does not
do enough to help them assimilate into American society.
The groups leaders, attorneys Lillian Dykes and Duncan
Ragsdale, have said the program should be shut down if the problems arent
corrected, because many refugees would be better off in refugee camps or in
their own countries.
Associated Catholic Charities vigorously denies the charges,
stressing instead that the program is responsible for saving many lives of
people threatened in their countries because of war, religion or their
political beliefs.
I think the idea that Catholic Charities shouldnt try
and serve these people is what I find offensive, said executive director
Brian OMalley. I think it is a complex program for people to
understand, and unless you have worked in the trenches some with these people
and have come to understand what their needs are you can get pretty confused
about what were trying to accomplish.
The lawyers complaints have reached Washington and resulted
in a review of the program, requested by the U.S. State Department and carried
out by a team from the United States Catholic Conference, the social services
arm of the National Conference of Catholic Bishops. That teams initial
reports claim that the number of refugees involved in the apartments in
question is drastically lower than the lawyers claimed and that they detected
few code violations.
The nationally respected Associated Catholic Charities Refugee
Services Program of the Memphis diocese receives funding from the federal
government through the U.S. Catholic Conference. It has brought about 350
refugees to Memphis every year since 1975.
Ironically, Dykes and Ragsdale discovered the refugee problems
only after Associated Catholic Charities implemented a new housing program
designed to address substandard housing and other assimilation issues. This
fall, the citys chronic lack of decent low-income housing prompted the
agency to enter into an agreement with an inner-city property owner to turn one
complex, the Catalina, into a transitional refugee community. A staff person
was given a free place to live at the Catalina, where he is supposed to act as
a troubleshooter and a liaison between refugees and the agency.
When Dykes and Ragsdale, parishioners of Sacred Heart Church,
visited the Catalina for a gathering organized by employee David Spangler, they
were shocked by the living conditions of the refugees. Situated in a
drug-infested area down the street from a dilapidated public housing
development, the attorneys found refugees living in formerly vacant apartments
with defective heating and wiring systems and no air conditioning despite the
oppressive summer heat. Many arrived to almost completely unfurnished
apartments. Some reported being accosted by drug dealers, pimps and thieves, as
well as being awakened in the night by frequent gunfire.
A handful of us who have come to know these people and have
done what we could do to alleviate the misery that is going on have discovered
a quagmire of inhumanity under the auspices of the Catholic church, Dykes
wrote in a Nov. 13, 1998, letter to Bishop James Terry Steib.
Safeguarding funding
Dykes and Ragsdale have said Associated Catholic Charities is more
concerned about safeguarding its funding than improving living conditions for
refugees. What began as a quiet plea to Steib has turned into a crusade to
expose what the lawyers see as the programs shortcomings.
It is a crusade that has gone all the way to Washington. Less than
a week after the attorneys allegations appeared in the Memphis daily
newspaper, The Commercial Appeal, Mark Franken, executive director of
the U.S. Catholic Conferences Migration and Refugee Services, wrote a
letter to Steib in which he said the Memphis program ranks among the
best. Catholic Charities is an organization founded to promote charitable
activities. It often administers programs on the local level that are initiated
and overseen by the Catholic Conference.
A State Department official said the Catholic Conference sent a
team to review the Memphis program in mid-December after prompting by the
department. The official, who asked to remain anonymous, said the State
Department has not received complaints about any other Catholic Charities
organizations in the country.
The U.S. Catholic Conference team followed up news reports that
100 refugee apartments had been cited for code violations. The team, however,
reported to Franken that they found only nine apartments housing refugees and,
of that number, only four refugees who had been placed by Catholic
Charities.
Memphis code enforcement officials said that 98 percent of all
code violations in the apartments in question had been repaired by Dec. 17,
1998.
Franken said he expected a full report from the team in the coming
weeks.
Responding to the teams findings, Dykes said, If the
USCC [U.S. Catholic Conference] came down here to do an investigation and they
had time to look through 100 apartments and didnt have time to call me
and didnt have time to walk through these apartments on Court and
Jefferson [another complex] and see where refugees are living in squalor with
rats, then I question their sincerity in doing any kind of independent
investigation.
She charged that the team from the Catholic Conference
doesnt want to find anything wrong with the Catholic Charities
operation.
The Catholic Conference is one of 10 agencies working with the
State Department to offer direct assistance to refugees through affiliates like
Catholic Charities. The conference receives $740 per refugee, but only about
$250 on average actually gets transferred to the refugee once salaries and
administrative costs are filtered out, according to the State Department
official.
Carolyn Tisdale, who directs the local Catholic Charities refugee
program, said each refugee on average receives between $600 and $800 of actual
cash assistance.
She said refugees are signed up for Social Security cards, health
care and food stamps as soon as they arrive. Refugees are encouraged to get
jobs as soon as possible, because after two months they are responsible for
paying their own rent and utilities.
Problems obtaining health care
In reality, many refugees, like Zahara Jalloubs family, have
problems obtaining health care and gainful employment. Jalloub, her husband and
12 children, whose ages range from 8 months to 24 years, arrived in Memphis
from Iraq three months ago. A physician who volunteered to examine Jalloub told
her she needed surgery on her back and her uterus. Although she is in constant
pain, she cant see a specialist until her family receives health
insurance cards from the state.
The familys situation isnt unusual. Even though
refugees are eligible for Medicaid upon their arrival in the United States,
some states, including Tennessee, take a long time to get them certified for
assistance. As a result, many refugees are unable to gain access to medical
treatment even though states are receiving a monthly per capita fee from the
federal government to treat them. David Smith, associate director of the Office
of Refugee Health in Washington, said he doesnt see a resolution to the
access problem in Tennessee anytime soon.
The critics also charge that Catholic Charities does not do enough
to place refugees in decent jobs. Jalloubs oldest daughter, for instance,
has been able to find only a low-wage temporary job with no benefits. Tennessee
refugee coordinator Steven Meinbresse says underemployment is a major problem
for refugees across the country.
For a large program that does a lot of resettlement, I think
they [Catholic Charities] do an OK job, Meinbresse said. Many of the
employment problems could be attributed to the programs complex funding
arrangement. In addition to the resettlement funding from the State Department,
Catholic Charities gets funding for job training, social adjustment and
English-language training from the U.S. Department of Health and Human
Services. The Health and Human Services money, which comes through the state,
is supposed to be spent training refugees for jobs that will lead them to
economic self-sufficiency, while the State Department stresses early employment
and keeping refugees off welfare.
As a result, many refugees are placed in low-wage, unskilled jobs
with no benefits.
Its difficult because what the State Department wants
is different than what the state wants, Meinbresse said. The
program is pulled in two different directions.
In response to intense public criticism of the program this month,
Steib recently voiced his support and organized a task force to look into the
attorneys allegations. The task force may oversee the refugee program
permanently.
Meanwhile, Dykes and Ragsdale are collecting more files on the
refugee cases, more fodder for a lawsuit. They said they do not want to take
this to the courts, but that might be the only thing that will force Catholic
Charities to confront these issues.
Who cares what it looks like? Its their obligation to
perform the contract, Ragsdale said. They find a few refugee
success stories, but they dont show you the 12-person Iraqi family who
cant get jobs because they cant speak English. This is a
nightmare.
National Catholic Reporter, January 8,
1999
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