Q: When I call the 800 number who is answering the phone?
A: If you call 800-444-8910 our receptionist will answer your call. If you call our customer service number, 800-333-7373, one of our customer service representatives will answer your call.

Click here to return to the questions.

Q: If I move how do I change my address?
A: Mail in your address change to NCR Subscription Department, 115 East Armour Blvd., Kansas City, MO 64111. You can also call us at 800-333-7373 or click here and fill out our online address change form. Remember it takes two weeks for address changes to be implemented, so contact us as soon as possible.

Click here to return to the questions.

Q: Why does it take so long for my first issue to start?
A: Sometimes it all depends on our label runs. A label run is done 10 days before the issue date. The issue is mailed 7 days before the issue date. I know it is a little confusing. But if you remember that we are a week ahead of the real world then it won't seem so.

Click here to return to the questions.

Q: Why do I sometimes receive my NCR after the issue date?
A: NCR is mailed from Kansas City MO on the Saturday before the issue date. NCR is mailed 2nd class and sometimes the post office delivers it after all of the 1st class mail. You can request your subscription be sent 1st class, there is an additional charge for this service.

Click here to return to the questions.

Q: How can I give NCR as a gift?
A: There are three ways of doing this. First, just call 1-800-333-7373 and tell us who you'd like to receive your gift. Second, you can go click here and use our online form. Or third, you can simply just mail your request in: NCR, 115 East Armour Blvd, Kansas City, MO 64111. Just remember that the first gift is $43.95 and each subsequent one is $38.95 each. Don't forget to add $35.00 each for foreign subscriptions. In all cases you can either put it on your credit card or send a check or be billed. And yes, your subscription can be considered the first gift.

Click here to return to the questions.

Q: Where can I find NCR on microfilm?
A: The complete National Catholic Reporter archives are available on microfilm from Bell & Howell, Information & Learning (1-800-521-0600) and from The Gale Group (1-800-227-8431).

Click here to return to the questions.

Q: Do you send out sample issues of NCR?
A: Yes, we do. You can either call 1-800-333-7373 or use the the sample request form online or write in for one.

Click here to return to the questions.

Q: Can I request additional copies of a single issue?
A: Yes, you can. Copies are $2.50 each. Send either check or money order. No credit card orders will be accepted. Mail your request to NCR, Customer Service Department, 115 E. Armour Blvd., Kansas City, MO 64111.

Click here to return to the questions.

Q: Who do I contact for a reprint of an article?
A: If you know which issue the story ran in, call Tara Harris at (816) 968-2253 for a reprint. If you don't know when it appeared, your nearest university library will usually have complete records in a searchable database.

Click here to return to the questions.

Q: How can I advertise in NCR?
A: To advertise in NCR you may either call 1-800-444-8910 ext 2217, or click here for advertising specifications.

Click here to return to the questions.

Q: I am looking for an article from a past issue, and I can't find it on the Web site. What should I do?
A: Because we haven't posted the entire paper in the past, many articles will be missing. We are working on updating our archives. In the meantime, we cannot post specific articles upon request nor e-mail them, since finding and formatting the material takes time. If you know which issue the story ran in, call Tara Harris at (816) 968-2253 for a reprint. If you don't know when it appeared, your nearest university library will usually have complete records in a searchable database.

Click here to return to the questions.